Terms and Conditions
- All bookings and reservations made through our website are subject to availability and confirmation. Upon booking, you will receive a confirmation email with your booking details. It is your responsibility to check the accuracy of your booking details. Any errors must be reported to us immediately. Ocean's Fortune is not responsible for errors not brought to our attention promptly.
- Payments for bookings must be made in full at the time of reservation. We accept various forms of payment, including credit cards and online payment systems. All payment information is processed securely to protect your data. Failure to make payment will result in the cancellation of your booking. Any additional charges incurred during your cruise must be settled before disembarkation.
- Cancellations must be made in accordance with our cancellation policy, which will be provided at the time of booking. Refunds are subject to the terms specified in your booking confirmation. Cancellations made outside of the specified period may incur a fee. Ocean's Fortune reserves the right to cancel bookings at our discretion. In the event of a cancellation by us, you will receive a full refund.
- If you need to make changes to your booking, please contact our customer support team as soon as possible. Changes are subject to availability and may incur additional charges. We will do our best to accommodate your requests, but cannot guarantee that all changes will be possible. Any changes to your booking will be confirmed via email. Please review the updated booking details carefully.
- The Ocean's Fortune website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, or materials included on our website. You expressly agree that your use of our website is at your sole risk. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Any reliance you place on such information is strictly at your own risk.
- We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to our data practices as described in the Privacy Policy. We use industry-standard security measures to protect your information. Your privacy rights are important to us, and we are committed to upholding them. [email protected].
- To the fullest extent permitted by law, Ocean's Fortune will not be liable for any damages of any kind arising from the use of or inability to use our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This includes, without limitation, any damages for loss of profits, data, or other intangible losses resulting from your use of the website or your reliance on any information provided on the website. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
- These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Ocean's Fortune operates. Any disputes arising out of or relating to these terms and conditions or your use of the website will be resolved in accordance with the laws of that jurisdiction. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction. Any legal action or proceeding arising under these terms and conditions will be brought exclusively in the courts of that jurisdiction.
- Ocean's Fortune is not responsible for any failure to perform due to circumstances beyond our control. This includes, but is not limited to, natural disasters, weather conditions, strikes, and other unforeseen events. In such cases, we will make reasonable efforts to reschedule or refund affected bookings. We appreciate your understanding and cooperation during these times. Our priority is the safety and well-being of our guests and crew.
- Guests are responsible for their own health and medical needs while on board. Ocean's Fortune provides basic medical services, but is not liable for any medical issues that arise. We recommend that guests carry their own health insurance. Any medical treatment provided on board is at the guest's expense. Please inform us of any medical conditions or requirements at the time of booking.